FAQ

Little Dragon Corp allows cancellations on any orders that are processing and have not shipped. If you are unsure if your order has shipped, you can refer to any recent order email notifications, contact us as soon as possible.

Here are two ways to contact us:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

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Little Dragon Corp is unable to cancel orders that have already shipped. However, once you have received your order, you may request to return it for a full refund. Some products cannot be returned, please contact us prior to shipping it back

Little Dragon Corp is able to update the shipping address or shipping method of an order that is processing and has not shipped. If you need to cancel your order or change the shipping address or shipping method, please contact us

Here are two ways to contact us:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

Please note that a change in shipping address or shipping method may require additional charges. We will contact you to process these charges through PayPal.

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Unfortunately, we are unable to add or exchange the contents of an order once it has been placed. If you would like to add or exchange contents of an order, you must cancel your order and place a new order with the updated contents. If you would like to remove items from your order, please contact us and we will remove and issue a refund for the unwanted items.

Please carefully review your order before completing checkout and confirm that all information, including your email address, is correct. Little Dragon Corp is not responsible if an order ships and the information provided at checkout was incorrect.

Here are two ways to contact us:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

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Little Dragon Corp cannot cancel or modify an order that has been processed and shipped.

Please note that changing the address on your Little Dragon Corp customer account does not change the shipping or billing address on an existing order. Once an order has been placed, the shipping address can only be modified from our end. Additionally, billing addresses cannot be modified after an order has been placed. To update your shipping address, please contact us

Here are two ways to contact us:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

After you have placed your order with Little Dragon Corp, automated order confirmation and shipping notification emails are sent to the email address provided at checkout. You will receive the shipping confirmation email with tracking information once your order has been processed and shipped.

You can log in to your Little Dragon Corp customer account to view your order history and the status and tracking information for your recent orders.

If you do not have a customer account with Little Dragon Corp, you can still track your order using the tracking or customs link provided in your shipping confirmation email. You do not need a Little Dragon Corp customer account to view this information, as order confirmation and shipping confirmation emails are sent out for every order!

If you need more help here are two ways to contact us:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

When will my order ship?

Most orders ship out within 1 to 3 business days of purchase. Little Dragon Corp does not ship out orders on weekends or CDN holidays. Occasional delays in processing may occur due to a high volume of orders, especially during holidays or sales.

The delivery rate estimates (as provided by the USPS) do not begin until your order has been processed and shipped. You will receive an automated shipping confirmation email once your order has been shipped.

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Which holidays does Little Dragon Corp operate on?

We are closed for the following CDN holidays:

  • New Year’s Day
  • Family Day
  • Good Friday
  • Easter Monday
  • Victoria Day
  • Canada Day
  • Civic Holiday
  • Labour Day
  • Thanksgiving
  • Remembrance Day
  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Years Eve

While Little Dragon Corp does not operate on these holidays, customers can still place orders and 

Here are two ways to contact us:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/ 

Please note that orders or correspondences may not process until the next business day.

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Why is my order’s status ‘processing’ or ‘completed’?

An ‘processing’ status simply means that your order has not yet been processed and shipped. This status may change to ‘completed’ once it has been fully processed and shipped. 

If your order is back-ordered it will be on hold once the product comes in.

Damaged and defective orders

If an item in your order arrived in a damaged or defective condition, you can contact us to return the product to receive a refund or replacement item. You will need to provide a photo when filling out the form so that we may verify the damage.

Incorrect items & order errors

If you received an incorrect item instead of what you ordered, please contact us about the incorrect item so that we can correct the issue. You will need to provide a photo of the incorrect item when emailing us so we can verify the issue. We recommend referring to your packing slip or order confirmation email to confirm that the item you received is different from what you originally ordered.

Missing items from an order

If you suspect an item is missing from your order, please first double check the packaging the order arrived in to see if it may just be hidden or stuck inside. In some orders, smaller items may be packed inside or around larger items. If you are still unable to locate the missing item, please contact us for assistance!

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Where is my package?

You can review our estimated delivery rates on our shipping information page.

Most packages successfully arrive within the estimated delivery time frame, but delays occasionally can still occur, particularly during holiday seasons or extreme weather conditions. International shipments are also subject to delays from regular transport and customs inspections.

All delivery rates and times provided are estimates only and are not guaranteed.

If your package was shipped using the USPS First Class International method, please allow up to 8 weeks for your package to arrive.

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My account says my product was shipped but I haven’t received it!

If you cannot locate your package after it has been marked as delivered, we first recommend that you investigate all possible areas a package may have been left at your address. This may include back doors, mailboxes, mail rooms, main office, etc.

We also suggest checking with any neighbors or people in your neighborhood or building who may have accidentally received the package.

If you are still having difficulty finding your package, please contact your local mail carrier or customs office.

If it has been more than a few days and you are still unable to locate your package after following the previous steps, please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

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My package has been returned to sender!

There are many reasons why a package may not have been delivered and was instead returned to us.

  • The shipping address is invalid (missing information, typos, incomplete lines)
  • The addressee has moved away without leaving a forwarding address or instructions
  • The package was refused by someone at the address
  • The package was unclaimed* (more common for international orders)

*When an order is unclaimed, it may be held by your local post office or customs office for any reason. At this point it will need to be claimed in person, otherwise it will most likely be returned to us. For international customers, this is often due to customs fees or taxes that need to be paid first.

Usually the mail carrier will leave a note or notice with instructions on how to claim you package if it is held. Unfortunately any notices or notes left by the mail carrier are out of Little Dragon Corp’s control.

Please be sure to review your account or your order confirmation email and shipment confirmation email to confirm that you provided the correct shipping address at checkout.

Please note that we cannot re-ship orders until the original package returns to us. We cannot intercept or redirect a package once it is marked as ‘return to sender’. Packages being returned to sender are generally considered low priority by the USPS and may move slowly, so unfortunately we can’t provide an estimate as to when returned packages will arrive at our warehouse.

If a package is returned to us because an incorrect address was provided at checkout, customers are responsible for any additional charges required to re-ship the package.

How do I place an order? 

When there’s an item you would like to purchase, click on the item in the store and then click the blue “Add to Cart” button on the product page. You may continue to shop until you are ready to checkout. When you are ready to checkout, click on the Bag, located at the top right section of the screen.

Once you have carefully reviewed your order, checking that any sizes and quantities are correct, click on “Checkout” to confirm your order. You will then be directed to a page where you can fill out your billing, shipping, and payment information.

Once your order has been submitted, we are unable to modify its contents. If you need to make changes to your order, please click here for further instructions.

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Do I need a customer account to place an order?

No! you can set up a guest account or set up an account if you want to.

Can I place an order by phone or in person?

Currently Little Dragon Corp is an online-only retailer and does not have a brick-and-mortar retail location. All orders must be placed through the Little Dragon corp website using our secure checkout. Little Dragon Corp does not accept orders placed through email or over the phone and does not offer in-person order pickup.

I did not receive any order or shipping confirmation emails

Automated order and shipping confirmation emails are sent to the email address provided at checkout when orders are placed and shipped. If you did not receive an email when your order was placed, please check any spam folders and add littledragoncorp@gmail.com to your address book.

If you are still having difficulty receiving or locating these emails,  please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

linebreak.pngCan you ship an international order as a gift or without any pricing information included?

Little Dragon Corp must include accurate pricing information for all orders shipping internationally and cannot mark orders as gifts. We are required by law to declare the full value and contents of your order directly on the package. The contents of the package must be marked as merchandise.

It is the sole responsibility of the recipient of an order to pay any customs fees and applicable import taxes. If you have any questions regarding the customs policies of your country, we recommend contacting your local customs office as the laws can vary from country to country

When will my order ship?

Most orders will ship within 1 to 3 business days of purchase!

During the holiday season, orders may ship within 2 to 5 days of purchase due to the high volume of orders.

When placing an order, keep in mind that the delivery estimates provided by the USPS do not begin until your order has been processed and shipped! We do not ship orders on weekends or CDN holidays. Occasional delays in processing time may occur due to high volume, especially around the holidays.

You will receive an automated shipment notification email once your order has been processed and shipped.

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Where does Little Dragon Corp ship to?

We are able to ship orders to most regions that the USPS offers service to. Little Dragon Corp also also allows for orders to be shipped to PO boxes and military addresses.

Little Dragon Corp does not offer First-Class International Shipping for the following countries:

  • Argentina 
  • China 
  • Hong Kong
  • Malaysia
  • Philippines
  • Russia
  • Singapore 
  • Taiwan
  • Thailand 

If you are planning on shipping to a hotel, we highly recommend contacting the hotel to inquire about their policies regarding package deliveries. Please keep in mind that all delivery rates provided by Little Dragon Corp  are estimates only, and cannot be guaranteed within the time frame of your hotel stay. It is the responsibility of the customer to provide the appropriate information to the hotel.

If you choose to have your items sent to an international forwarding service, we cannot guarantee their services or deliveries. It is the responsibility of the customer to provide the appropriate information to the forwarding service.

Little Dragon Corp is not responsible for any packages that are lost or returned to sender when using a third party forwarding service.

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How much will my shipping cost?

After adding any desired items to your cart, you can see an estimate for your shipping costs before checking out by using the shipping calculator at the bottom of the page. The shipping costs for each order is determined by its contents, weight, and shipping destination and is based on rates calculator.

Orders shipping outside the Canada may be subject customs fees and taxes. These are determined by your local mail carrier and are note included in the shipping costs. Customers are responsible for handling any customs fees on their delivery.

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Can I change my shipping address?

If your order has not been shipped yet and you would like to change your shipping address please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

Once an order has been shipped, we are unable to update the shipping address.

Please note that changing the shipping address on your Little Dragon Corp account does not change the shipping address on your order. You must contact us to make any changes.

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When will my package arrive?

Once shipped, most packages will arrive within the estimated time frame provided for the selected shipping method, but occasional delays may occur, especially during busy holidays or extreme weather conditions. International shipments may experience delays due to customs. All delivery times are estimates only, and are not guaranteed.

Can my package be delivered on a specific date?

We are unable to provide delivery for orders by or on specific dates. If you need a package to be delivered by a certain day, please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/for alternative shipping options.

Where do you ship from?

Little Dragon corp ships from the Brampton, Ontario area to destinations world wide.

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Can I provide delivery instructions for my package?

We are unable to provide mail carriers specific delivery instructions for shipments and deliveries. We recommend contacting your local post office to see what the standard protocol for handling deliveries may be in your area.

Little Dragon corp can use other methods like DHL, Fedex, USPS but typically we use Canada Post. When shipping internationally, your package will be handed over to your local postal system for customs and delivery.

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International import taxes & customs fees

If your package is shipping outside of the Canada, it may be subject to import taxes or customs fees. Little Dragon Corp cannot control and is not responsible for any customs fees that your government may charge you for importing goods. It is the sole responsibility of the customer to pay customs fees. 

We are required by law to declare all items at their actual price and cannot alter this amount to decrease international custom fees. We cannot mark packages as “gifts”, and cannot mark the value of the product less than what it actually is to evade customs charges.

On occasion, customs may delay delivery of some packages. If you have any questions regarding the customs policies of your country, we recommend contacting your local customs office directly. please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

Accepted Payment Methods

We accept the following payment methods:

  • PayPal
  • MasterCard
  • VISA
  • American Express
  • E-transfer
  • Cash on Delivery

All prices are displayed in United States Dollars. Your credit card company will calculate the exchange rate automatically to your currency.

If you have any further questions please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

How do I place an order?

When you see an item you would like to purchase, click on that item and then click the blue “Add to Cart” button. You may continue shopping until you are ready to complete your purchase. When you are ready to pay, click on the Cart, located at the top right section of the screen.

Once you have carefully reviewed your order, checking that the sizes and quantities are correct, click on “Checkout” to confirm your items. You will then be directed to the page where you can fill out your billing, shipping, and payment information.

Once your order is submitted, we are unable to modify its contents. If you need to make changes to your order, please see here.

All orders must be placed through the website and our secure checkout. Orders cannot be placed by phone or email.

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I can’t find my order and shipping confirmation emails!

When your order is placed and later shipped, automated order and shipping confirmation emails are sent to the email address that is entered at the time of check out. If you did not receive these emails, please check your spam folder and add littledragoncorp@gmail.com to your address book.

If you are still unable to locate them, please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

 Please be sure to double check that your email address is correct before placing your order, to avoid any issues! 

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Do I need a customer account to place an order?

You do not need to make an account to order from Little Dragon Corp. Customer accounts are entirely optional, though having an account allows you to review previous orders and save your shipping and billing information for next time! You can sign up for an account by clicking here.

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Can I change the email address associated with my order?

If you need to change the email address associated with an order after it has been placed, please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

with the updated email address and we will change it from our end. Please note that customers are unable to change the email address or shipping address without our assistance.

Be sure to double check that your email address is correct before placing an order to avoid any issues!

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Can I contact Little Dragon Corp via phone?

We do not have a phone line for customers to call and we do not call customers directly to assist with orders. please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

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I’m having an issue with something on your website!

If you encounter any website issues, we recommend clearing the cookies and cache in your browser first, to see if the issue is on your end. We recommend troubleshooting by attempting the task in question in a different web browser, as well!

In the event that troubleshooting doesn’t work, it’s possible that our website may be experiencing some brief performance issues, so please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

PRIVACY STATEMENT

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. In the event that you have reached the checkout and fill out your personal information such as full name, address, e-mail address, and billing address, but decide to abandon your cart, that information will still be stored in our system as an abandoned cart. This information can be deleted at your request at any time. You may also receive an automated e-mail from us within 24 hours of abandoning your cart to remind you to complete your purchase. By accessing our site and checkout you agree to have this information stored in our system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at littledragoncorp@gmail.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – Woo Commerce

Our store is hosted on woo commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through woo-commerce’s data storage, databases and the general Woo commerce application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Woo Commerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in United States and your transaction is processed by a payment gateway located in the Canada, then your personal information used in completing that transaction may be subject to disclosure under Canada’s Privacy Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us via:

littledragoncorp@gmail.com

or 

https://www.facebook.com/Littledragoncorp/

TERMS OF SERVICE

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OVERVIEW

This website is operated by Little Dragon Corp. Little Dragon Corp is the parent company. Throughout the site, the terms “we”, “us” and “our” refer to Little Dragon Corp. Little Dragon Corp offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. By purchasing something from Little Dragon Corp, you agree to the Terms of Service and agree that you have thoroughly read all notices and policies stated in our Customer Support section. We are not responsible for any misinterpretations by customers who have failed to read the Terms and Conditions as well as our policies. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Woo-Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You understand that in the event that you have reached the checkout and fill out your personal information such as full name, address, e-mail address, and billing address, but decide to abandon your cart, that information will still be stored in our system as an abandoned cart. This information can be deleted at your request at any time. You may also receive an automated e-mail from us within 24 hours of abandoning your cart to remind you to complete your purchase. By accessing our site and checkout you agree to have this information stored in our system.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Hey Chickadee, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Little Dragon Corp and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at littledragoncorp@gmail.com.